{"id":2938,"date":"2021-12-07T07:04:37","date_gmt":"2021-12-07T07:04:37","guid":{"rendered":"https:\/\/aurora-fiss.at\/booking-information-2\/"},"modified":"2026-03-20T13:09:54","modified_gmt":"2026-03-20T13:09:54","slug":"booking-information-2","status":"publish","type":"page","link":"https:\/\/aurora-fiss.at\/en\/booking-information-2\/","title":{"rendered":"Booking information"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Booking information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Here you will find all the essential information for your holiday at the Apart-Hotel-Aurora**** in Fiss at one glance.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tTERMS AND CONDITIONS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our GENERAL TERMS AND CONDITIONS FOR THE HOTEL INDUSTRY GmbH<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tArrival & departure<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Check-in from 4 pm<\/p>\n

At the day of your arrival the appartements and suites are ready for you from 4.00 pm. An early check-in is possible if the appartement is ready earlier. Please inform us if you intend to arrive after 6 pm.<\/p>\n

Check-out until 9:30 am<\/p>\n

We would kindly ask you to leave the appartements and suites until 9:30 am on the day of your departure. A late-check out is possible for a surcharge but depends on the availability of the room. For more information contact the reception.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The maximum number of people specified in the rental agreement must not be exceeded. The apartment may not be rented to third parties. Visits to our hotel are not permitted. Only persons officially registered as guests are permitted to stay in our house.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPrices<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The stated prices are per appartement and night for the standard occupancy (not including the visitor\u2019s tax). The VAT is included in the prices.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLocal tax<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The local tax in Serfaus-Fiss-Ladis is \u20ac 3,70 per person per night.
ALL adult visitors must pay the local tax (no discount or exemption for invalidity). All kids are
exempt from local tax until the end of the calendar year in which they turn 15.

The contribution of the local tax is regulated by the arrival date and not the date of the booking.
For any incorrect information about the personal data the guest will be liable and hold respon-
sible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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With us, you’ll receive the discounted Super Summer Card. <\/span><\/span><\/span><\/p>

During the 2026 summer season, a service fee of: <\/span><\/span><\/span><\/p>

Adults \u20ac7.50<\/strong> per night<\/span><\/span><\/span><\/p>

Children born between 2011 and 2019 \u20ac5.00<\/strong> per night<\/span><\/span><\/span><\/p>

Children born in 2020 and later stay free<\/strong> <\/span><\/span><\/span><\/p>

\u00a0Age-related taxes (local tax & Super Summer Card) are always calculated based on the actual age at the time of stay and are not included in the price.<\/span><\/span> <\/span><\/p>

Prices are set by the Serfaus-Fiss-Ladis Tourist Board and the mountain lifts and therefore cannot be changed by the hotel.<\/span><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDeposit<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

After receiving the reservation confirmation, we ask for a deposit of 50% via bank transfer.<\/span><\/span><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You are welcome to pay your final bill in cash or make an advance payment via bank transfer before arrival.<\/p>

Bank details:<\/p>

Aurora GmbH<\/p>

IBAN: AT653631500000126912
BIC: RZTIAT22315

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One free parking space is available per apartment (2 spaces for the Aurora Suite) at the hotel.
Additional parking spaces can be booked for \u20ac10.00 per night. Please register early, as only a limited number of parking spaces are available.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We have several electric charging stations directly at the hotel. You can easily charge your electric vehicle during your stay. <\/p>

Further information at reception during your stay.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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There is a one-time charge for the final cleaning of the apartments. Prices are listed in your booking confirmation. From \u20ac113.00 to \u20ac210.00.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIntermediate cleaning<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you want an intermediate cleaning, please let us know. It is possible for an extra charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our guests have the option of having their laundry done during their stay for an additional charge.<\/span><\/span> <\/span> Please ask at the reception for more information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSki room & ski depot<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The Aurora**** is located only 35m from the first ski lift, so we don\u2019t need a ski depot. Skiing nearly to the doorstep.<\/p>\n

In the hotel you will find a modern ski room with ski-boot-heating.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Out of consideration for our guests who suffer from allergies, pets are not allowed in our house.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We recommend you to bring slippers or bathing slippers for your appartement and the use of our wellness area.
\nPlease do not enter the appartements in outdoor footwear. For storing the outdoor footwear, we have put up shoe shelves in front of all appartements.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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